Manage Your Play with Godz Casino Australia
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Open Account – Settings – Responsible Gambling to find the controls currently available for your account.
From there, you can manage limits, reminders, a temporary break, self-exclusion or account closure. This page focuses only on these account controls and the next action for each one.
Choose the option that matches what you need now. If you cannot access a setting or need help with an account-level request, our team can check the issue.
Choose the Right Account Control
Start with the outcome you need rather than selecting a restriction at random. The responsible gambling tools at Godz Casino Australia cover regular prompts, deposit controls and restrictions on account access.
A reminder may help you keep track of a session, while a play restriction is more suitable when you need to pause or stop access.
Current settings and available choices appear under Account – Settings – Responsible Gambling.
| Control | What It Does | Where to Set It |
|---|---|---|
| Deposit limit | Controls how much you can deposit | Responsible Gambling settings |
| Session reminder | Displays time prompts during play | Responsible Gambling settings |
| Cooling-off period | Applies a temporary break | Responsible Gambling settings |
| Self-exclusion | Restricts account access | Responsible Gambling settings |
| Account closure | Requests closure of the account | Support |
Set a Deposit Limit
To set a deposit limit at Godz Casino Australia, open the responsible gambling controls in your account before adding funds.
The available amounts and adjustment choices are shown in Account – Settings – Responsible Gambling. Review the current options there because no universal funding cap applies on this page.
- Sign in to your account.
- Open Account and select Settings.
- Choose Responsible Gambling.
- Review the available deposit-limit options.
- Select and confirm the displayed setting.
Before confirming, read the setting shown on screen so you understand how it will control your deposits in your Godz Casino Australia account.
Turn On Session Reminders
A session reminder provides a time alert while you are signed in. It can help you notice how long the current session has continued.
Available intervals must be checked in Account – Settings – Responsible Gambling, as the choices shown in your account may determine what you can select.
- Open the account settings.
- Select Responsible Gambling.
- Find the session reminder control.
- Review the available reminder intervals.
- Confirm the setting shown on screen.
Use a Cooling-Off Period
A cooling-off period is intended as a temporary break from account access. Its available duration and activation terms appear in Account – Settings – Responsible Gambling.
Read the displayed effect before confirming, as no standard period is stated here. If a temporary break does not provide the restriction you need, consider self-exclusion instead.
For a permanent closure request, contact support rather than treating a temporary control as account closure.
| Need | Suitable Control | Next Step |
|---|---|---|
| Temporary break | Cooling-off period | Check available periods in settings |
| Stronger access restriction | Self-exclusion | Review its displayed effect |
| Closure request | Account closure | Contact support |
Start Self-Exclusion
When you need to stop account access, you can self-exclude through Godz Casino Australia by opening Account – Settings – Responsible Gambling.
The available exclusion periods are displayed in the account. Read both the period and its effect before you confirm the account exclusion.
- Open Account and choose Settings.
- Enter the Responsible Gambling section.
- Select the self-exclusion option.
- Read the displayed period and effect.
- Confirm only after reviewing the restriction.
If this control is unavailable, ask our team to help with the restriction rather than repeatedly submitting the same request.
Close Your Account
An account closure can be requested through our support channels. State clearly that you want the account closed and provide the email registered to it.
Closing the account through an ordinary support request is not the same as selecting self-exclusion. Choose the control that reflects the outcome you need.
If you cannot complete the request in your settings, contact our support team with your registered email and a clear closure request.
Reopen a Closed Account
Support reviews each account reopening request before access can be restored. Approval and a fixed completion time cannot be promised.
Timing varies according to why the account was closed or suspended. Our Godz Casino Australia support team can check the current position through live chat or email.
Wait for confirmation before assuming that restoring access has been completed.
| Situation | Next Action | Status Location |
|---|---|---|
| Account closed by request | Ask support to review reopening | Live chat or email |
| Account suspended | Request the current account status | Live chat or email |
| Reopening already requested | Wait for support confirmation | Registered email |
Age and Account Eligibility
Account holders must be at least 18 years old. Registration includes voluntary confirmation that the user meets this age requirement.
Current account eligibility requirements appear in the registration form and the Terms and Conditions. Any separate identity checks are handled through the relevant account process.
Find Help and Support
Live chat, email and Telegram are available around the clock for account help. Live chat is usually the quickest option for most restriction or status questions.
Email is suitable when you need to make a written request or attach relevant account information. Use only the contact details displayed on our site or in your account.
For current specialist help information, check Account – Settings – Responsible Gambling or ask our team to explain the options displayed there.
| Channel | Suitable Use | Availability |
|---|---|---|
| Live chat | Immediate account and status questions | 24/7 |
| Written requests and attachments | 24/7 | |
| Telegram | General account assistance | 24/7 |
Manage the Revolut Gambling Block
The gambling block is a Revolut account control located under Security & Privacy. It may prevent a related transaction when enabled.
If you deliberately activated this transaction restriction for protection, consider leaving it active. Changing the control remains your decision within the Revolut App.
- Open the Revolut App.
- Select Profile.
- Open Security & Privacy.
- Review the Gambling Block setting.
Review the setting before making any change so that it continues to match the restriction you want.
Problems and Solutions
When an account-control problem occurs, first check the responsible gambling settings and record what the page displays.
Do not assume that a restriction is active until its status or effect has been confirmed.
The Control Does Not Work
Return to Account – Settings – Responsible Gambling and open the control again. Check whether the page displays a status, instruction or error message.
Record the exact wording rather than guessing what caused the restriction issue. No specific error code should be assumed unless it appears in your account.
If access still fails, contact support and explain which control you attempted to use.
- Confirm you are signed in.
- Reopen Account and Settings.
- Select Responsible Gambling again.
- Record the message shown.
- Avoid submitting repeated requests.
- Contact support if access still fails.
Check Your Request Status
Look in Account – Settings – Responsible Gambling for the current request status. Also review account notices and messages sent to your registered email.
If nothing is displayed, ask support to check whether the request was received and what status applies.
- Check the responsible gambling settings.
- Review any account notices.
- Check your registered email.
- Note the request date.
- Ask support for the current status.
A Request Is Still Pending
No general completion time is confirmed for account-control requests. A submitted request should not be treated as complete until its effect or status is visible.
For account reopening, review time varies according to the reason for closure or suspension.
Check your settings and registered email first, then ask support for an update if the request remains pending.
- If no update appears, check email.
- If access remains open, contact support.
- If the setting changed, note its effect.
- If details conflict, save the message.
- Do not assume a completion time.
What to Send Support
Provide enough account information for the team to identify the request, but keep your explanation concise.
Include the displayed status or message exactly as it appears so the restriction can be checked accurately.
- Your registered email address.
- The control you selected.
- The date of your request.
- The status or message displayed.
- A concise description of the issue.
- Your preferred contact channel.
FAQ
How Do I Set Deposit Limits at Godz Casino?
Go to Account – Settings – Responsible Gambling, open the deposit-limit control and review the options currently displayed before confirming your choice.
How Do I Self-Exclude from Godz Casino?
To activate self-exclusion in your Godz Casino Australia account, open Account – Settings – Responsible Gambling, select the exclusion control and review its displayed period and effect. Contact support if it is unavailable.
How Do I Set Session Time Reminders at Godz Casino?
Open Account – Settings – Responsible Gambling, select the session reminder control and confirm one of the intervals currently displayed in your account.